Inflection lets you export contact and audience lists as a CSV file. This can be performed from your static lists, dynamic lists, or journey reports.

Exports in Inflection happen in the background while you're still using the platform. Once the export finishes, your download will start automatically. You can also manually download the export by clicking the download link after it's done.

Exporting Contacts from Static Lists

  1. Go to Assets > Static List.

  2. Find and open the Static List you wish to export.

  3. Click on the Actions on the top-corner and select Export List under “Export Contacts”.

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  4. Your static list is now exporting. You will see a collapsible progress indicator at the bottom right corner of the screen.

Exporting Audiences from Dynamic Lists in Journeys

  1. Go to Journeys and open a journey whose audience list you wish to export.

  2. On the left panel, click on View next to the “Audience” subheading.

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  3. Make any changes to the audience filter if necessary and click on Preview Dynamic List on the top-right corner.

  4. Preview and ensure that the audience list was filtered correctly. Click on the Export List button on the top-right corner.

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  1. Your dynamic list is now exporting. You'll see a collapsible progress indicator at the bottom right corner of the screen.

Exporting Contacts from Recipients Tab in Journey Reports

  1. Go to Journeys and open the journey whose recipient list you wish to export.

<aside> ℹ️ Info: The Journey should have had at least one active run, for journey reports to be available.

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  1. On the top-right corner of the screen, click on View Reports.
  2. In Journey Reports, click on the Recipients tab.