You can know that the user you wish to use for the Inflection Salesforce integration meets the minimum requirements by following the steps below.
- Click Setup and navigate to Profiles. Select the relevant profile.
- Check Profile Permissions
- Under Administrative Permissions, ensure the following is checked:
- ✅ API Enabled
- ✅ View Setup and Configuration
- Under General User Permissions, ensure the following is checked:
- Under Standard Object Permissions, ensure the following are checked:
- Accounts: ✅ Read
- Campaigns: ✅ Read, ✅ Write, ✅ Create
- Contacts: ✅ Read, ✅ Write, ✅ Create
- Leads: ✅ Read, ✅ Write, ✅ Create
- Note that View All or Modify All permissions are not required.
- Check Field Permissions
- The custom fields you sync will be determined by your organization.
- In the profile detail page, navigate to Field-Level Security. Click View to edit the accessibility for the objects and choose the appropriate access. Note that the profile will need read and edit access to standard fields.
- Lead
- Contact
- Account
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If you are utilizing a Salesforce > Inflection Sync Filter, the user profile will need access to view and edit the Sync Boolean field.
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