User management

Inflection’s user management settings enable you to manage the users of your Inflection workspace based on your organizational needs. With this, you can invite new users to your workspace, assign different roles to the users and update the settings anytime.

User vs Admin roles

There are two different roles in an Inflection workspace: Users and Admins. As the name suggests, Admins have complete control over the workspace, they can invite and deactivate users and update user roles anytime. Users have basic access to the workspace, they can create journeys, assets like emails, webhooks, forms, etc. but they cannot invite or edit users or access the workspace settings.

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Admin role is usually assigned to marketing operations team while the marketers and content creators would be added as users.

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Invite users to your workspace

Follow these steps to learn how to invite new users to your Inflection workspace:

1. Go to Settings and then navigate to the Users tab
2. Click on Invite users button

1. Type in the name and email address of the user and assign a user role to that person.
2. You can add multiple users at one time by clicking on the + icon.
3. Click Send invite button to finish adding the user to the workspace.

After completing the above steps, the invited user will receive an email to join the workspace by setting their login credentials.