Inflection tracks the page visits of your leads and associates their activities with their contact when they are identified. Website tracking can be used for monitoring visitor data within your marketing webpages.

Adding a domain for tracking on Inflection

  1. Go to Settings > Website Tracking.
  2. Click on “Add Domain”.
  3. Type or paste your domain here. Click on “Proceed”.

<aside> ℹ️ Only base domains are accepted as input. If you enter a full link, it will be automatically truncated to just the base domain.

For example, entering "https://sub.example.com/page" will be simplified to "example.com." This ensures consistency and accuracy in tracking.

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<aside> 💡 Subdomains (such as “blog.example.com”) can be enabled or disabled separately after adding the base domain.

By default, all subdomains of the added domain are accepted for tracking, provided they have the tracking code installed.

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  1. Copy the shown tracking code to be installed in the domain you just added. You can also directly send the tracking code as an email to your developer. Click on “Proceed”.
  2. Your domain may take up to 24 hours to be approved. Meanwhile you may go ahead and copy and install the tracking code in the pages you wish to track. Once approved, the domain status will be marked as "Active," and tracking will commence.

Tracking only specific subdomains

By default all subdomains of an added domain is tracked by Inflection. (Given that the tracking code is installed in them).

If you wish to disable tracking for certain subdomains and include only specific ones, you may edit the tracking setup in the domain table.

  1. Click on the “⋮” three dots icon at the end of the domain you wish to edit tracking of.

  2. Click on “Edit tracking”.

  3. Disable “Automatically Track all Subdomains”. This disables tracking for all subdomains under the domain.

  4. Domains you wish to track or ignore have to be individually added and enabled/disabled. Click on “+ Add another subdomain” to add a subdomain.

    <aside> ℹ️ Only subdomains of the added domain are accepted. Full links will be automatically truncated.

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Setting up your website for effective tracking

Adding the tracking code