Meet the Agents
Audience Agent
Describe who you want to reach and the agent builds a reusable dynamic list, grounded in your real field values. Use this to target contacts without manually configuring the filter UI.Content Agent
Drafts on-brand emails from a brief, restyles elements in plain language, and edits saved templates by name — with a preview before anything sends.Segment Agent
Creates first-match-wins segment categories for lifecycle stages, tiers, and engagement levels.Token Agent
Builds and verifies personalization — from simple field references to arithmetic PQL scores — and shows a previewed result before you save.Journey Building
There is no separate journey agent. Build journey drafts by describing the flow directly; review and activate in the app.Where to Use the Agents
All agents work across multiple surfaces. Each surface has its own setup guide.What the Agents Can and Cannot Do
They build, you activate. Agents draft and save assets; you decide when journeys and sends go live. They ground in your data. Agents read your schema, fields, and business context, and do not expose individual contact data. They do not replace the UI for everything. Some edits and all activation happen in the Inflection app.Get the Best Results
Lead with the goal. “Re-engage trial users who stalled” works better than a list of filters. Give business terms, not field names. The agent maps your terminology to your real data values. Work one task at a time, and say “save” when ready.Report a Problem
If an agent is not delivering the expected result, contact your customer success team in Slack with a link to the conversation, your goal, and screenshots.Pick your surface: Overview and setup guides for each surface: