- Viewer Role: Viewer role types have read-only access in Inflection. They can view journeys, dynamic list previews, assets, database records, reporting, and connections, but cannot perform any create, edit, delete, or export functions.
- Dynamic List Usability Enhancements: We’ve made improvements to Dynamic List usability to improve user speed and agility as they segment and target in Inflection:
- Operators are now organized, more complete, and visual
- Drop-down lists (like product activities, journey names, etc.) are now alphabetized
- Multiple values are now accepted for form names, list names, and inbound webhooks
- Email Template ID Added to Segment Export: We’ve added email template ID as a property in Segment bidirectional sync (aka export).
- Inflection Help Center Content Integrated with Inflection Agent: The Inflection Agent can respond to support questions by summarizing articles from our Help Center.
What's New
February 2026
Viewer role, dynamic list usability enhancements, email template ID in Segment export, and Help Center content in the Inflection Agent.