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  • Journey Canvas Usability Enhancements: A complete re-write of our Journey canvas UX to introduce multiple optimizations, including: drag and drop flowsteps, drag connectors, duplicate flowsteps, copy paste flowsteps, undo/redo capability, safe parent-node deletions, journey canvas sticky notes, and more! Existing journeys are automatically migrated to the new canvas.
  • Account Scoring: Account Scoring lets you build models that grade every account in your tenant from 0 to 100 based on the signals that define a strong fit for your business. Once a model is active, the score becomes a regular field on the Account object, available immediately in dynamic lists, journey branches, and anywhere else you use Account properties.
  • Amplitude Integration (Read): Amplitude is a product analytics platform that captures user and group behavior across your web, mobile, and server applications. The Amplitude integration lets Inflection receive those events as a source, so you can use Amplitude product activity to build audiences, journey filters, and personalize messaging in Inflection. V1 covers product activity events and user identify properties; group call data sync follows in a future release.
  • SFDC Opportunity Object (Read) v2: This enhancement introduces Opportunity Matching Strategy configuration options, which allows you to dictate how contacts get matched to SFDC opportunities. You have the ability to choose between Deal Team Only, SFDC Account Only, or SFDC + Inflection Matches.
  • Delete Inbound Webhooks: Delete inbound webhooks you no longer need, for example after migrating to a new provider or cleaning up webhooks created during testing. Deleting a webhook stops its endpoint URL from accepting new events.
  • Trigger Journey Audience Filter (Contact Properties): You can now add audience filters to Trigger journeys. This enhancement includes contact property filters; additional filter options will be added in future releases.