Outbound Webhooks

• Click Outbound Webhooks in the left sidebar, then click New Outbound Webhook on the listing page.
• Navigate to a folder and create a new ‘Outbound webhook’ directly in the folder

1. Enter a name and description for the webhook.
2. Select a request method (GET, POST, PUT, PATCH, DELETE, or HEAD).
3. Enter the destination URL. Use the variable picker to insert fields directly into the URL if needed.
4. Add any custom request headers. For example, to authenticate with an external service, add an Authorization header with a Bearer token.
5. Click Save Draft

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Import From cURL

1. Click Import from cURL on the Configure tab.
2. Paste a cURL command into the text area and click Parse.
3. Review the parsed preview showing the method, URL, headers, and body.

1. Navigate to the Request Body tab.
2. Select a content type: application/json, text/plain, or application/xml.
3. Enter the request payload. Use the variable picker to insert contact variables. For example, if you want to send email, first name, and last name to the endpoint, your request body would look something like this:
   {
     "email": "{{ column("email") }}",
     "firstname": "{{ column("first_name") }}",
     "lastname": "{{ column("last_name") }}"
   }
   
4. Click Save Draft.

1. Navigate to the Test tab.
2. Search for a contact by email and select one from the dropdown. If applicable, select the org context for the contact.
3. Click Send Test Request. Contact variables in the URL and payload are replaced with the selected contact’s actual values before sending.
4. Expand View request sent to review the exact URL, headers, and body that were sent.

1. Navigate to the Response Mapping tab. Each field from the response appears as a row with its detected data type.
2. Click Edit to enter edit mode.
3. For each field to map, select a Contact Property from the dropdown. Only contact properties that match the field’s data type are shown.
4. Select a Mapping Rule for each mapped field:
   • Update If Empty: Updates the contact property only if it currently has no value. This is the default.
   • Always Overwrite: Updates the contact property every time, regardless of its current value.
5. Click Save.

1. Open a journey in the flow builder.
2. Add a Run Outbound Webhook step to the flow.
3. Click the webhook step and select a webhook from the list.
4. Save the journey.